Likert Terms of Service

Agreement and eligibility#

These Terms form a binding agreement between you and Likert, Inc. You must be at least 18, legally able to enter this agreement, and permitted to use dating services under applicable law. By creating or using an account, you agree to these Terms and must follow our Community Guidelines.

Your account#

Provide accurate information, keep your sign-in credentials secure, maintain only accounts you are authorized to use, and tell us promptly about suspected unauthorized access. You are responsible for activity through your account unless applicable law provides otherwise.

Discovery, compatibility, and availability#

Likert uses profile information, compatibility answers, preferences, ratings, skips, feedback, location or availability signals, and other product inputs to organize discovery. Recommendations, compatibility indicators, explanations, and discovery ordering are estimates, not promises of compatibility, identity, safety, availability, a match, or any relationship outcome.

Your content and license to Likert#

You keep ownership of content you submit. You grant Likert a nonexclusive, worldwide, royalty-free license only as needed to host, store, reproduce, process, adapt for technical formats, display to the audiences you choose, moderate, prevent fraud, protect security, provide support, and deliver the service features you request.

Likert may sublicense these rights only to contracted service providers acting for Likert and only to perform those functions. Likert will not use private content in advertising or public marketing without your separate affirmative permission. You represent that you have the rights needed to submit your content. Deletion and retention follow the Privacy Policy, including limited retention for safety, legal, security, and dispute purposes.

This license does not authorize Likert to use private messages, private compatibility answers, or private photos to train general-purpose artificial-intelligence models. Likert does not currently perform that training. Any future generalized-model training would require advance notice, a new Privacy Policy version, and an opportunity to opt out before processing begins.

Community conduct#

You must comply with the Community Guidelines. Do not harass, threaten, deceive, impersonate, scam, exploit, discriminate, distribute unlawful or non-consensual content, misuse private information, evade safety controls, scrape the service, interfere with its operation, or use it for unlawful commercial or automated activity.

Member interactions and safety#

You are responsible for your interactions and decisions online and offline. Likert does not conduct or guarantee comprehensive identity, criminal-history, or background checks. Use judgment, protect personal and financial information, meet in public, tell someone your plans, and report or block concerning conduct. Contact emergency services when anyone is in immediate danger.

Moderation, restrictions, and termination#

Likert may review content and activity and may warn, limit visibility, remove content, suspend, or terminate accounts to enforce these Terms, the Community Guidelines, safety requirements, or law. We may act without advance notice when reasonably necessary for safety, security, legal compliance, or service integrity. Available appeals are described in the product or applicable notices.

Termination may immediately end access to your account, the service, and content stored through the account. Before termination, you may use available product tools or privacy-rights channels to request eligible content, but Likert may restrict access or export when reasonably necessary for safety, security, legal compliance, evidence preservation, or service integrity. Termination does not cancel an Apple or Google subscription and does not itself create a refund right.

Provisions that by their nature should continue after termination survive, including ownership, retained-content permissions, disclaimers, limitations of liability, indemnification, dispute terms, and general provisions.

Likert Plus and store billing#

Likert Plus monthly and annual subscriptions automatically renew at the price and billing frequency shown before purchase until canceled. A free trial or introductory offer automatically converts to the paid subscription shown at enrollment unless you cancel before the offer ends. Apple or Google controls purchases made through its store, including payment processing, renewal, cancellation, and store-governed refunds.

Cancellation ordinarily prevents the next renewal, while paid access continues through the end of the current billing period unless applicable store rules or law provide otherwise. Uninstalling Likert, stopping use, or deleting your Likert account does not cancel store billing. Price changes follow the applicable store’s advance-notice and consent procedures. Except where store rules or law require otherwise, fees are nonrefundable.

Manage or cancel an App Store subscription through Apple subscription management or a Google Play subscription through Google Play subscription management. Store rules also apply, but these Terms govern your use of the Likert service.

Likert may offer promotional access, referral rewards, birthday offers, badges, or complimentary Likert Plus. Eligibility and availability may vary. A benefit may start immediately, be deferred until paid access ends, or stack with another eligible promotional grant as described when awarded. Promotional benefits expire as displayed, have no cash value, are nontransferable, and do not create, cancel, replace, or refund a paid store subscription. Subject to applicable law, Likert may change, suspend, correct, or revoke a promotional benefit at its discretion, including for eligibility errors, fraud, abuse, account restriction, or program changes.

Privacy#

Our Privacy Policy explains how Likert collects, uses, shares, retains, and protects personal information and how to exercise available privacy rights. Agreeing to these Terms does not grant promotional-email consent; marketing choices remain optional and separate.

Service and account communications#

Likert may send account, transaction, service, security, safety, and legal notices to your account email or through the service when reasonably necessary to operate your account, protect the service or its members, complete a transaction, or comply with law. These operational messages are separate from promotional marketing. Push notifications remain optional and subject to your device and app settings. Promotional emails and other marketing remain separately opt-in, and agreeing to these Terms does not grant marketing consent.

Likert intellectual property#

Likert and its licensors own the service, software, designs, trademarks, logos, documentation, and other materials excluding your content. These Terms give you a limited, revocable, nontransferable right to use the service for personal, noncommercial purposes while your account is active.

Unsolicited product feedback#

If you voluntarily send Likert an unsolicited product idea or suggestion, you grant Likert a nonexclusive, worldwide, royalty-free license to use, reproduce, modify, and incorporate that feedback only to evaluate, develop, operate, and improve Likert, without an obligation to compensate you. This feedback license does not apply to member content, private messages, compatibility answers, support or privacy requests, or material Likert has agreed in writing to receive under a confidentiality obligation.

Apple application license#

If you obtain Likert through Apple, your license to use the iOS application is governed separately by Apple’s Standard EULA. These Terms govern your Likert account and use of the Likert service. Likert has not provided a custom Apple EULA. If these agreements conflict about the license or permitted use of the iOS application, Apple’s Standard EULA controls that issue; these Terms otherwise continue to apply to the service.

Third-party services#

The service may rely on or link to third-party authentication, app stores, maps, analytics, payments, infrastructure, or websites. Their terms and privacy practices govern their services, and Likert is not responsible for third-party products or conduct except where applicable law says otherwise.

Disclaimers#

To the fullest extent permitted by law, Likert is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant uninterrupted or error-free operation, particular recommendations or outcomes, or the identity, statements, conduct, compatibility, or safety of members.

Limitation of liability#

To the fullest extent permitted by law, Likert and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, data, goodwill, or opportunities. Our aggregate liability for claims relating to the service will not exceed the greater of $100 or the fees you paid Likert during the 12 months before the event giving rise to the claim. Nothing limits rights or liability that cannot legally be limited.

Indemnification#

To the extent permitted by law, you will defend, indemnify, and hold harmless Likert, its affiliates, and their personnel from third-party claims, losses, and reasonable costs arising from your unlawful use of the service, your content, or your material breach of these Terms or the Community Guidelines. This does not apply to the extent a claim was caused by Likert.

Disputes and Massachusetts law#

Before filing a claim, you and Likert agree to try in good faith to resolve it informally for 30 days after written notice. Send notice to support@likert.dating and include your full name, the email associated with your account, the relevant facts, the resolution you request, and any supporting documents. Email notice is received when it reaches Likert’s mail system without an automated bounce or comparable delivery-failure notice; notice delivered outside a Massachusetts business day is treated as received on the next business day.

Massachusetts law governs these Terms without regard to conflict-of-law rules. Subject to venue or other rights that cannot legally be waived, claims must be brought in a Massachusetts state court located in Essex County or in the United States District Court for the District of Massachusetts. However, an eligible individual claim may be brought in any small-claims court with proper jurisdiction. These Terms do not require arbitration and do not include a class-action or jury-trial waiver.

Changes and contact#

We may update these Terms prospectively as the service or law changes. We will identify the effective date and provide reasonable advance notice of materially adverse changes when practicable. Likert may require affirmative re-acceptance before continued use. When affirmative acceptance is required, continued use alone will not be the exclusive acceptance method.

Contact Likert, Inc., Gloucester, Massachusetts, at support@likert.dating.

General provisions#

Likert may assign these Terms in connection with a merger, reorganization, financing, transfer of assets, or sale of all or part of its business. You may not assign these Terms without Likert’s written consent. A failure to enforce a provision is not a waiver, and headings are for convenience only.

Neither party is responsible for delay or failure caused by events beyond its reasonable control, except for payment obligations. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions continue.

Likert may deliver individual legal or service notices to your account email or through an in-app notice and may post general notices conspicuously on the service. You must keep your account email current. Email notice is received when delivered without a bounce or comparable failure and in-app notice when displayed, subject to any different notice required by law.

These Terms, the policies incorporated into them, applicable purchase disclosures, and Apple’s Standard EULA solely for the iOS application license constitute the entire agreement about their respective subject matter. Provisions identified in the termination section survive as described there.